4.9 ★ RATING / 54 CLIENT REVIEWS / CERTIFIED · ZOOM · DIALPAD · INTEGRATED VOIP
CALL (763) 201-8000 / INFO@INTEGRATEDCOM.NET
Integrated Communications logo Est. 1990
Twin Cities, MN
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Business phones, internet, and AI — all in one place.

Since 1990 we've helped Twin Cities businesses of every size find the right phone systems, high-speed internet, and AI-powered contact center solutions. Free network audits. Consultations as soon as the next day.

Request Free Audit Explore Services Or call us (763) 201-8000
0+ YRS
Serving Twin Cities since 1990
4.9
Average rating across 54 reviews
US &
Canada
Serving the US
& Canada
0+
Accounts served
since 1990
◆ Our Core Services ◆
Business Phone Systems Business Fiber Internet Business Coax/Broadband Internet Contact Center Service AI Voice SD-WAN Networking Business Phone Systems Business Fiber Internet Business Coax/Broadband Internet Contact Center Service AI Voice SD-WAN Networking
01 / Services

One partner for
every connection.

From a single VoIP line to a full AI-powered contact center, we design, install, and support the systems your business runs on.

Six core services Advise · Design · Install · Support
Service 01

Business Phone
Systems

Integrated Private VoIP, Zoom, Dialpad, RingCentral, and Microsoft Teams — plus 200+ additional carriers when those five don't fit.

Learn more
Service 02

Contact Center
Service

Scalable CCaaS solutions that unify voice, SMS, chat, and meetings — with detailed analytics and omnichannel routing.

Learn more
Service 03

AI
Voice

AI virtual agents that handle calls 24/7, reduce wait times, and route smart — integrated seamlessly with your VoIP.

Learn more
Service 04

Business Fiber
Internet

Blazing-fast dedicated fiber connections with SLA-backed uptime for mission-critical business operations.

Learn more
Service 05

Business Coax/
Broadband Internet

Coax and fixed-wireless options for locations where fiber isn't available — multi-provider, competitive pricing.

Learn more
Service 06

SD-WAN
Networking

Software-defined networking that optimizes traffic across multiple circuits for reliability, security, and cost savings.

Learn more
02 / About

Since 1990.
Real people, not
robots.

"Other telecom businesses don't provide support reps. Call us and we solve adds, moves, changes, and trouble tickets in minutes — not days."

Small local boutiques, large Fortune 500 companies, and all businesses in between need telecommunication solutions they can rely on. Established in 1990, Integrated Communications has 36+ years of ongoing support experience — based in the Twin Cities, serving businesses across the US and Canada.

We value relationships, reliability, and transparency. Our team listens first, then recommends — and we stay with you for installation, training, and every support question down the road.

0+
Years in business
Since 1990
4.9
Star rating across
54 client reviews
0+
Accounts served
since 1990
0+
Carriers & platforms
we partner with
Integrated Communications team working at office desks
REAL SUPPORT TEAM
Hopkins, MN HEADQUARTERS
36YRS
4.9★
54 Reviews
03 / Why Choose Us

What actually
sets us apart.

Six advantages Measurable, verifiable

Real people,
not robots

Call or email and a real person answers — not a phone tree. Every account gets a dedicated account manager and sales rep, with our full team available on call.

Free network
audits

Before we recommend anything, we assess where you can improve — at no cost — so you get the right phone and internet solutions for your business.

Next-day
consultations

Contact us and we'll schedule your consultation as soon as the next day. Adds, moves, changes, and trouble tickets resolved in minutes — not days.

Single-source support

We recommend, install, and provide customer service support — all from one place. No juggling vendors, no hand-offs.

Long-term
relationships

We value lasting relationships. Clients stay with us for years because we treat every account as a partnership, not a transaction.

Certified
platform admin

Certified with Zoom, Dialpad, and Integrated Private VoIP. We act as admin on your account — fast, quick responses to adds, moves, and changes.

◆ A common misconception — answered

"Going direct gets me better pricing
than using a broker."

Not true — and this is why clients stay with us for decades once they understand it. Carriers pay our fee, not you. Every quote we provide is the same price you'd get going direct, sometimes lower due to our volume relationships. What you gain for free: a dedicated account manager, a dedicated sales rep, and the full Integrated Communications team on call. You're not paying more. You're getting more.

04 / Switch & Save

Already on VoIP?
We'll likely cut
your bill.

Moving from Ring, Nextiva, Vonage, 8x8, or another VoIP provider? Send us your current bill and we'll review it — free. We typically find real savings. In fact, if we can't save you at least 15%, we'll give you a month of service on us.

Send Your Bill for Review
15%
Minimum Savings
Guaranteed — or a month of service free
$0
Bill Review
Free, independent, no commitment
Ring · Nextiva
Vonage · 8x8
We Commonly Replace
Send us your current provider's bill
1
Month Free
If we can't beat your current rate by 15%
05 / Trusted By

Serving a wide range of industries — really no restrictions.

Associated Bank
CEVA
Children's Theatre Company
Dayton Rogers
Doran Companies
EAC
Eide Bailly
Gentle Dentistry
Goodwill
GP
Guthrie Theater
Jeff Belzer's
Kowalski's Markets
Lutheran Social Service of Minnesota
MacPhail Center for Music
PPL
Priority Courier Experts
Re/Max
Rockefeller
Rojo
Saint Mary's University
Smarte Carte
TA Dedicated
Tavern 23
Thermo King
Weis
Youngstedts
4.9
Across 54 verified
client reviews
06 / What Clients Say

Good work
earns great words.

"These guys truly know communications. Their knowledge and patience guided our firm through the trial, setup, configuration, and cutover to Zoom Phone seamlessly. Integrated was there every step of the way, giving us complete confidence and peace of mind."
BryanBusiness Client
01 / 05
"If I could give them 100 stars I would! Dan and Mary made the transition of our new phone system at our law firm seamless. You are absolutely in good hands using their services!"
BarbLaw Firm
02 / 05
"Dan & Mary rolled out a new VoIP system for our company of 20 people in less than 48 hours, flawlessly. They've proven to be an incredible asset."
Dave O.20-Person Co.
03 / 05
"I've used many phone providers — it's a real challenge to figure out. When we started with Integrated Communications, Dan met with us and immediately gave us confidence. Up and running in under 1 week."
DaveBusiness Owner
04 / 05
"Integrated Communications has been a FANTASTIC partner. We're a small company with limited resources and they've done an excellent job of finding us the best products at the best price — meeting our needs today AND positioning us to grow. We could not ask for a better partner."
DaleSmall Business
05 / 05

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07 / Get Started

Request a free
network audit.

Tell us what you're running today and what isn't working. We'll review your current phone, internet, and contact center setup — at no cost — and show you where you're overpaying or underperforming.

✓ No commitment ✓ Same-day response ✓ Independent advice

Request Call Back

08 / Visit Us

Based in Hopkins.
Serving the Twin Cities.

Office hours Mon – Fri · 8 AM – 5 PM
Phone
(763) 201-8000 Direct line · Real people ready to help
Email
info@integratedcom.net
Office
1040 6th Street South
Hopkins, MN 55343
Business Hours
Monday – Friday8:00 AM – 5:00 PM
Saturday – SundayClosed