Our Team

Our Team

Integrated Communications

A Team Dedicated to Excellence

Small local boutiques, large Fortune 500 companies, and all businesses in between need telecommunication solutions they can rely on. Established in 1990, Integrated Communication, based in the Twin Cities area, has 34+ years of ongoing support experience in the areas of contact center services, Internet options, SD-WAN integrations, and more. 


Our team takes the stress out of finding reliable business phone and Internet solutions, and our telecom brokers assess where our customers can improve with a free network audit. Then, we bring valuable services and tools right to your doorstep so you can improve communication, efficiency, and productivity without interruption.


Integrated Communications personnel value strong relationships over anything else. With many years of impressive experience, caring personalities, and an eagerness to support all our customers’ telecom needs, we promise to improve business communications, productivity, and growth.


Check out the short bios of our team members (see below). 


Call us today to schedule a consultation.

Meet Our Team Members

Kip Brettingen

Kip Brettingen

President

I started my career in 1985 with American Sharecom (now Level3). At American Sharecom, we sold long-distance (ld) and data services only to business customers. I then went to LDDS (MCI), continuing to sell ld to business customers. My last corporate employer was Sprint Communication, selling long-distance and data. I found that although I enjoyed working with large business customers, I wanted to be able to give them a lasting relationship that could offer more products from just one source.


I took a leap of faith and started my own small business, offering multiple products and lasting relationships. I started out selling ATT long-distance to businesses across Minnesota. Four years later after lots of hard work, I was able to hire my first employee. We continued to sell ld and data up to 1998, at which point US West allowed competition to sell in the 14-state Bell region. As of today, we currently have 8 full-time employees who bring a total of 70+ years of telecom experience to our customers. I enjoy working with our many different customers and value the lasting relationships I have made over the past 25+ years.


I started Integrated Communications in 1990, enjoy working with all our customers on a daily basis, and being part of a positive telecom experience. I enjoy being with friends and family. I spend my time outside of the office fishing, hunting, golfing, and always love a good road trip! I bought an RV this past year so I will be hitting the road on occasion to see our wonderful country.


My kids are wonderful. Holly is living in Madison, working for a micro finance group that helps entrepreneurs/local startups in smaller countries around the world. Joey is pursuing his dream in golf course management and has come back to work at Hazeltine National Golf Club. My youngest daughter Hope is a sophomore at the U of M working on an economics degree.

Rush C. Block

Rush C. Block

Consultant

I joined Integrated Communications in the spring of 2021. My favorite projects are helping with multi-location integration and connectivity to unlock the full potential of a business. Meaningful employee and customer communication is king; providing a consultative approach and partnering with the best in the industry is how we make that happen.


I obtained my bachelor’s degree in managerial finance and corporate accounting from the University of North Dakota – the Fighting Sioux – in 2016. Running a small business throughout my college years helped me to apply the textbooks to the real world as well as understanding what it’s like to be on the other side of the desk.


At the end of the day, I’m another Minnesotan. The things I love most are outdoors: golfing, hockey, hunting, camping, pulling my son behind the boat, and working under a car.

Nate Young

Nate Young

Consultant

I have worked with Integrated Communications since October 2009, and have been in the telecommunications industry since 2006. I love being a consultant to my customers and having the ability to work with them on any aspect of their communications with any vendor in the market. It allows me to deliver the right product and technology for the business 100% of the time.


When I am not at work solving the world’s problems, I keep myself busy with the normal Minnesota activities. I enjoy hunting, fishing, camping, snowboarding, traveling, snowmobiling, softball, and just about anything outside.

Mary Heinen

Mary Heinen

Account Manager

Friends, family, and just about everyone who knows me will tell you three things. One: I’m a current events junkie. Two: I take great satisfaction in planting, harvesting, and eating the vegetables and herbs I grow in my backyard garden (yum!) Three: My family is the epicenter of my life.

Hope Brettingen

Hope Brettingen

Office Manager

I am excited to be working with everyone – from customers to vendors! I graduated from the University of Minnesota with an economics degree. Previously, I was a commercial insurance analyst. I have also worked in accounting and small business bookkeeping.


I love spending time with friends, family (including two awesome nephews), and am an avid Bingo enthusiast (although the luck is not usually in my favor). I am also a proud mother of a golden retriever!

Brittney Hagensick

Brittney Hagensick

Account Manager

I have been in management for over 10 years, and this is – by far – my favorite job. Everyone in this company treats me like a family member, and I know for certain they will treat you like one as well. At Integrated Communications, it’s our job to help and care about people; I am so grateful I get to spend my days being a part of that.


A couple things about me: I am married, I have one child, and my family is my favorite thing in this world. I have two nieces and two nephews, and they all have a way with stealing my heart daily! Moving onto my hobbies, one of my favorite winter hobbies is broomball, and I just recently started coaching my son’s basketball team. In the summertime, I love hiking, taking my boat out, and really anything to do with being outside.


I look forward to chatting with all of you in the future and learning more about you as well.

Greg Hannon

Greg Hannon

Independent Consultant

I have been in the phone business for 25 years. My motto: ”Think of me as an employee of yours, but you don’t have to pay for me.” We are reimbursed by the carriers we recommend.


I am married to my high school sweetheart. We have a married son who blessed us with a beautiful granddaughter and a handsome grandson. We also have a married daughter who blessed us on St Patty’s Day 2014 with identical twin granddaughters. My favorite pastimes are golf and ALL Minnesota sports (good and bad).

Tammy Goad

Tammy Goad

Account Manager

I have been in the telecommunications business for over 14 years. I worked at CenturyLink from 2000 to 2014, so I bring a lot of knowledge of the business with me. I am so happy to be a part of this wonderful team.


I am the mom of a pair of wonderful boys, JJ and Jordan, and have a trio of beautiful grandchildren, Chloe, Jaxson, and Jagger. They are the center of my life right now. I have been married to my husband, Jim, for 26 years. I enjoy spending time with my friends and family.

Dan Sheldon

Dan Sheldon

Consultant

Hello! My name is Dan and I’m one of the newer members of Integrated Communications. Building relationships is at the heart of the company, and it’s something I’m very passionate about as well. Businesses turn to us when they are tired of being just a number that deals with ever-changing vendor reps or 1-800 customer service teams and are looking for a partner who cares for them and takes care of their telecom and/or IT needs. We work to accommodate your specific needs!


A little about me. I graduated from the University of Minnesota in finance and marketing. After spending time in the banking world as an analyst and in equity sales, I decided to move into the fast-paced world of telecom/IT - and I am loving it. Outside of work, I spend most of my summers on the golf course, at the cabin, or traveling with family and friends. In the winter, you’ll find me doing anything to stay sane!

Our Values

The expert team at Integrated Communications upholds core values when working with each other and our diverse clientele. Our strong connections with network providers and customer-first approach make our team the premier telecommunications service provider in the Twin Cities. We value relationships, reliability, and transparency, and we strive to provide consistently outstanding service to all our customers.

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Long-Standing Relationships

Our top priority is connecting with customers in the Minneapolis metro area who want to form a valuable relationship with a telecom provider they can trust. Once our clients work with the Integrated Communications team, they have a reliable partner for life.

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Unmatched Communication

Our friendly team consists of real people, not robots, so calls and emails never go unanswered. While other companies leave customers hanging after they make a sale, Integrated Communications will help with installation, training, implementation, and transition.

Accessible Support

Other telecom businesses don’t provide support representatives. At Integrated Communications, we prioritize having 3 account managers on our team who operate as support agents, get to know specific needs, and answer any questions at no extra cost to you.

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Industry Expertise

With over 34 years of experience in the telecommunications industry, our sharp team stays up-to-date with all the tried-and-true solutions and latest innovations. From SD/WAN to contact center services to fiber Internet, our team knows how to optimize any business.

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Innovative Solutions

Our team doesn’t believe in one-size-fits-all solutions that supplier-direct teams try to sell. Through our free network audits and detailed conversations with customers, we create innovative solutions for each business’s unique needs.

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A Company That Cares

At Integrated Communications, we understand that business telecommunications can be a confusing marketplace. With this in mind, we only focus on products and providers that our customers genuinely need. We get to know our customers’ telecom needs by getting to know them.

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